Privacy Policy

---

Spike Financial Privacy Policy

1. Introduction

Welcome to Spike Financial. We are committed to protecting the privacy of our website visitors. This Privacy Policy outlines how we collect, process, and share personal information. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and other contact details when you fill out forms on our website or contact us directly.
• Financial Information: For clients using our bookkeeping services, we may collect financial details necessary for providing those services.
• Technical Data: IP address, browser type, operating system, and pages visited, which helps us improve our website’s performance and user experience.
• Cookies: We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and manage our bookkeeping and financial services.
• Communication: To respond to inquiries, send updates, and provide customer support.
• Improvement: To analyze website usage and improve our services and website functionality.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Spike Financial
07399 098666
patrick@spikefinancial.co.uk

By using our website, you consent to our Privacy Policy. Thank you for trusting Spike Financial with your personal information.